purpose

When visiting the website www.Mycharger.ge, you are obliged to familiarize yourself with our privacy policy. Changes and additions to this privacy policy may be made, therefore Mycharger.ge encourages you to periodically check the privacy policy.

A user who voluntarily provides personal information to Mycharger.ge automatically authorizes Mycharger.ge to use the user’s personal data for storage and processing purposes.

This privacy policy defines the manner, purposes, terms of use and storage of personal data of Mycharger.ge users. Based on the Law of Georgia “On Personal Data Protection”, the purpose of Mycharger.ge is to protect the user’s personal data.

This document (privacy policy) is an integral part of the terms and conditions of using the Mycharger.ge website, which is a mutually binding document.

Definition of Terms

The terms used in this document have the following meanings:

Mycharger.ge (hereinafter “we”, “our”, “website”)
Personal data – any information related to an identified or identifiable natural person.
Data processing – any action performed on data using automatic, semi-automatic or non-automatic means.
Data subject (hereinafter the user) – any natural person about whom data is processed.
User’s consent – expressed consent to read this document by the user and process his/her personal data.
Third party – any natural or legal person, public institution.
Direct marketing – offering goods and services via e-mail.

Consent

Using the Mycharger.ge website is considered as the user’s consent to the privacy policy. Accordingly, the user of Mycharger.ge grants the right to process, store and use the personal information provided by the user.

The mentioned information will be used by Mycharger.ge based on the purposes of providing the service, taking into account the applicable legislation.

Basics of data processing

Mycharger.ge will process the user’s personal data if:

There is user consent.
Data processing is required by Mycharger.ge to fulfill its obligations under the law.
Data processing is necessary to provide services to customers.

The purpose of processing the user’s personal data

improving the quality of service of Mycharger.ge;
Fulfilling Mycharger.ge’s legal obligations properly;
Elimination of claims made by the user;
monitoring of activities identified by the user on the website;
Notifying users of updated data on Mycharger.ge;
effective communication with the customer;
User feedback;
Checking the news introduced by Mycharger.ge;
Introducing new products and news on the website;
Determining the groups of users for whom news should be offered;
implementation of marketing and other activities;
providing information on purchases made by the user;
receiving information from an authorized third party regarding the fulfillment of monetary obligations by the user;
prevention of improper use of the Mycharger.ge system;
Prevention of crimes stipulated by the Criminal Law Code of Georgia;
delivery to competent state bodies;
protection of legal interests;
Other legitimate purpose granted to Mycharger.ge by the Law of Georgia on Personal Data Protection.

User Authority

The user has the right to request from Mycharger.ge the following information about data processing:

Which user data is processed by Mycharger.ge;
purpose of data processing;
Legal basis for data processing;
how the data was collected;
To whom the data about the user was provided, the basis and purpose of providing the data;

At the request of the user, Mycharger.ge is obliged to correct, update, add, block, delete or destroy the data if they are incomplete, inaccurate, not updated or if their collection and processing were carried out in violation of the requirements of the law.

The user has the right to apply to the state inspector’s office or the court in case of violation of the rights stipulated by the law of Georgia on personal data protection.

The user has the right to refuse the consent given by him to Mycharger.ge at any time and to request the termination of data processing and/or the destruction of the processed data.

User Obligation

The user is obliged to provide complete and correct information about himself to Mycharger.ge in order to receive the service in the future. This obligation also applies to changes in the information provided by the user.

call centre

In order to improve the quality of Mycharger.ge service, problem solving, feedback and security, incoming and outgoing calls are recorded, stored and processed.

Terms of use of Mycharger.ge website

By using the Mycharger.ge website, the user declares his consent to the storage and processing of his personal data and ready records (Cookies) by Mycharger.ge.

The user is obliged to provide Mycharger.ge with complete and correct information, in case of changes, to update the information provided by him.

A minor

Mycharger.ge lacks the ability to verify the truthfulness and correctness of the information provided by the user, including the user’s age. If it becomes known that the person providing the information is not of legal age, Mycharger.ge is entitled not to take into account the information provided by the minor. If you become aware that the person registered on Mycharger.ge is not of legal age and does not have the consent of the legal representative regarding the use of the website, please inform us about this.

Who we share user data with

Sharing of personal data is carried out for partner courier service companies, which ensure the delivery of the purchased products to the user at the address specified by him. The following information about the customer will be transferred to the courier service partner companies: order details, name, address and contact number. The information provided to the partner courier companies will be used only for the purpose of delivering the purchased products.

The sharing of the user’s personal data may be necessary in the cases provided for by the current legislation of Georgia, for the purpose of crime detection, investigation or crime prevention.

Based on the user’s interests, Mycharger.ge may use the user’s personal information, in particular, name and e-mail, in order to provide advertising materials through direct marketing, to provide services of interest to the user, to improve the quality of products, services and services. with postal address/phone number. For the purpose of direct marketing, Mycharger.ge reserves the right to transfer the said personal information to third parties who will provide advertising services to Mycharger.ge based on the contractual relationship.

Mycharger.ge is entitled to share personal information with any third party in the cases provided for by the current legislation of Georgia, except for the above.

Request to stop direct marketing

The user has the option to request Mycharger.ge to stop direct marketing at any time. A user’s request to stop direct marketing does not obligate Mycharger.ge to stop providing information about updates and changes.

In case of desire to stop direct marketing, the user can contact Mycharger.ge via e-mail. This does not mean that Mycharger.ge will stop providing other services.

Log files and cookies

Mycharger.ge uses a standard log file procedure. Like other websites, Mycharger.ge uses cookies. Log files and cookies are used for the website to store information about user behavior and to improve the quality of service. The following information is generated and collected through them:

IP address
device type
browser
Time, date and duration of website visit
From which platform the user was redirected to the Mycharger.ge website
Information about the actions taken on the Mycharger.ge website – what products the user visited

This information does not identify a specific user and represents analytical data.

The purpose of processing such information is:

Let’s analyze the trends
Mycharger.ge to manage the website
to produce statistics
Track users’ actions to create a website experience
To develop and implement effective marketing activities
To provide advice and recommendations

When starting to use the website, the user has the option to accept cookies. If the user does not press the appropriate button and continues to use the website despite the notice, such action will be considered as consent by the user.

Cookie settings can be changed by changing browser settings.

receiving data

Mycharger.ge receives information from the following sources:

When a user fills out a website registration form
When communicating via telephone or e-mail
When the user uses the Mycharger.ge website

What kind of data is processed?

When registering on the website, the user provides the following information:

mobile number
e-mail
Address
name and surname
Password for authentication in the online store

For registration, it is necessary to specify the mentioned information, without which the user cannot register on the website.

After selecting the products, the user will be directed to the bank’s payment page for the purpose of payment, where he indicates his card data and confirms the transfer. Mycharger.ge does not have access to the user’s bank card data. Mycharger.ge receives information about the user’s payment.

Confidential data retention period

Mycharger.ge takes responsibility for the confidentiality and security of the user’s personal data.

Mycharger.ge stores confidential information about the user for the period necessary to achieve the purpose stipulated by the legislation and this policy.

safety

It is important for Mycharger.ge to protect the confidential information provided by the user. The user’s personal profile is accessible only through the user name and password chosen by him. Mycharger.ge please do not disclose this information to third parties. Otherwise, Mycharger.ge takes full responsibility.

Mycharger.ge takes all measures to protect the user’s confidential information, however, it does not take responsibility and does not guarantee the actions of third parties who make illegal access to Mycharger.ge’s servers.

third party

Mycharger.ge disclaims all responsibility in relation to other websites that may be placed as an external link on the Mycharger.ge website. The privacy policies of other websites may differ from this policy. Accordingly, Mycharger.ge invites you to familiarize yourself with the terms of use and privacy policy of the website indicated as an external link.

Changes and additions

It is possible to make changes and additions to this document. In case of changes or additions, the user will receive a personal message or will be published on the website.

Changes and additions become effective after Mycharger.ge sends a personal message to the user or publishes them on the website. After the changes and additions enter into force, the user’s use of the website will be considered as consent to the changed conditions.

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